Configuration pixi Control Center
User Permissions
Before you can log in to pixi Mobile, your user needs to have special permissions.
Open User administration in pixi Control Center > Tools > Administration > User administration > Roles and permissions and activate the LoginAllowed[MobileDevice] permission for the needed user role. Then assign this role to your user.
Also check, which programs should be visible for users in the program list. For this you need to enable the ProgramEnabled[...] permissions.
Database Settings
Some important database settings should be checked before working with pixi Mobile. This section contains settings that are used by all pixi Mobile programs. Settings that are used by specific programs can be found in the appropriate pixipedia articles:
BBD and Batch Management
Put to Stock / Take from Stock / Relocate
Add 0 to 12 char Barcode (pixi Control Center > Database Settings > Mobile)
Activate this setting to add a 0 infront of a 12 character barcode, so it matches the barcode saved in pixi.
Maximum item quantity for stock movements (pixi Control Center > Database Settings > Inventory)
Contains the maximum quantity for a stock movement that can be processed in one go. By default it is set to 1000000 (1 million) If this setting should be changed, please contact pixi Support.
Maximum item quantity for stock movements per batch
Sets the item quantity for individual batches within a stock movement. The default value is 15000.
Example: If the value 500 is set and the stock movement includes a total of 1000 items, two batches of 500 items each will be moved
If this setting needs to be changed, please contact pixi Support. Note: This setting already existed under the name Maximum quantity for stock movements. It has been renamed.
Filter Stock Operations With Location (pixi Control Center > Database Settings > Inventory)
If this setting is activated, stock movements cannot be performed across locations. It is for example not possible to relocate between locations. Bins can be named the same on different locations.
If this setting is deactivated, stock movements can be performed across locations. Please have in mind that bin names must be unique across all locations.
Scan In - with all item codes allowed (pixi Control Center > Database Settings > Shipping)
If this setting is enabled, the shop item number (ItemNrInt) and supplier item number (ItemNrSuppl) can be used besides the barcode for scanning items. In this case all item numbers need to be unique. Only pixi Support can change this setting.
pixi Mobile Item Code Type (pixi Control Center > Database Settings > Mobile)
This setting defines which item code type is shown in all pixi Mobile programs. By default, the item barcode is shown in all programs.
The following types are available:
Barcode
Shop Item Number
Internal Item Number
The default value for this setting is "Barcode".
pixi Mobile Diagnostics (pixi Control Center > Database Settings > Mobile)
This setting enables pixi Mobile diagnostic logging which sends data to Google Analytics.
Since this setting might affect the pixi performance, it can only be enabled by pixi employees. The setting is meant to be used in case of performance issues and should be disabled immediately when logging is not needed anymore.
Licence Information
Every user login to pixi Mobile uses 1 mobile licence.
This licence is a combination of the device ID and the username which was used for logging in.
A licence can be taken over (expires) after 30 minutes of inactivity by another user. In case the original owner of the licence wants to continue working after his inactivity, but the licence was meanwhile taken over by another user, he can either go back to the login screen or ask an other user for releasing a licence.
Preparation
In order to be able to use pixi Mobile, you first need to download and install the app on your Android device. This is described in this section.
Download
You can download the pixi Mobile version that fits to your database version in the my.pixi app.
Manual APK Installation
If you have downloaded pixi Mobile (APK file), you need to install it on your Android device.
Copy the APK file to your device and open it.
Read this example article to get to know how to install APK files: How to install apps outside Google Play
Login
Once you have successfully installed the application, go to the apps menu, and start pixi Mobile.
After opening the application, you will be asked for the database access data. Enter the following data:
Database: Enter your database short code, e.g. DEM. You can find it after logging in to the desktop or the pixi web application.
URL: https://mobile.pixi.eu
Continue by clicking Next. Now enter the Username and the Password and click Login.
- The password needs to be at least 6 characters long.
- If you have an in-house server, the API URL needs to contain the pixi Web application address. Furthermore, please open port 80 in your firewall settings.
- For questions and answers please check the FAQ article.
After you are logged in, all bins from the pixi Database are loaded. Before scanning any bin, you should wait until the notification disappears which mans that all bins have been pre-loaded. Afterwards, you need to Pick your location, on which the stock operations should be done. You can change the location in Settings later also.
Automatic Update
pixi Mobile checks after the login, whether the currently installed pixi Mobile version matches the pixi database version.
If the version matches, you will be forwarded to the program list (on first login the location needs to be chosen). If pixi Mobile notices that the pixi database has already updated to some higher version, a message is shown, which says that a new version is available for pixi Mobile.
In case the installed pixi Mobile version is higher than what is needed, a message is displayed telling the user that the version is too high and the appropriate one needs to be installed.
Update Steps
Updating pixi Mobile is done in several smaller steps:
The new app version gets downloaded.
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(Optional) An Android message pops up, which says that for security reasons you cannot install apps from unknown sources.
Go to Settings > Security and enable Unknown sources.
Open pixi Mobile and log in again.
pixi Mobile gets closed and the Android installation process starts.
You are asked to confirm and the installation continues.
The installation screen closes - it has finished. Open pixi Mobile again.
Updating via Google Play Store
pixi Mobile is no longer available in its latest version on Google Play.
You must download the APK file from pixi Web (Administration > Downloads) and install it manually.
We recommend that you turn off the automatic app updates in the Google Play Store for pixi. To do this, follow these steps:
Open the Google Play Store app Google Play.
Tap the profile icon in the top right corner.
Tap Manage apps & device.
Tap Manage and search pixi Mobile.
Tap the app to open its details page.
On the app detail page, tap the three-dot menu.
Disable Enable auto update.
Navigation
Clicking in the top-left corner of the screen opens the navigation, where you can get to other sections. You can choose between:
Programs
After you are logged into the application and chose the location, you get to see the list of all available pixi Mobile programs:
My Profile
In the Programs menu, click to open the navigation and then click My Profile. In this section, the user information of the logged-in user is displayed. If there is no first name provided for the user, pixi will take the username.
Settings
In the Programs menu, click to open the navigation and then click Settings.
User Settings
In this section, settings which are directly connected to the user's work processes, can be found.
Setting Name |
Description |
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Default cursor position |
With this setting, you can define which field should be active, right after starting a pixi Mobile program, so you can enter the needed data quickly. You can choose from these two options:
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Default quantity |
In this setting you can define the default value for the "Quantity" field, which is automatically set after you start a pixi Mobile program. |
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Scanning type |
With this setting you can define the way barcodes should be scanned.
GS-128 codes can be scanned with a device camera (smartphone). However, only the item code and batch management data for the item is extracted. Additional data cannot be detected.
- This issue does not occur if you are using a hardware scanner. Not supported characters in codes:
Note that, leading or trailing backspaces are trimmed. Currently supported code types:
|
General Settings
Settings, that do not affect users' work processes and which need to be set upfront, can be found in this section.
Setting Name |
Description |
|
Pick your location |
Choose the location you are currently working on. Every location, which is defined in pixi Control Center > Tables tab > Locations, is shown here. This also includes special stock locations. |
|
Device Name |
Set the name for your device. This setting is useful for pixi Messaging Event pixiEXPickEvents. |
|
Sorting for picking process |
Specify the order in which pixi should sort the items in the various programs when you pick them
|
|
Re-load bins |
Enable this setting to display changes made to bins via Control Center or the API directly in pixi Mobile. |
|
Item Info Layout |
On this page you can configure the Item info by:
Use Preview to display your settings. All programs that display item info will use the layout you set here. |
pixi Mobile Information
Here you can see the currently installed pixi Mobile Version.
Logout
To logout, click to open the navigation and then click Logout. You will then be redirected to the login screen.
In case there is no active connection to the database when trying to log out, you can try again after the connection was established (and properly release the license) or you can force the log out which will not immediately release the license.
Changing the Language
Changing the language of pixi Mobile is not possible within the app itself. In order to change the language, you need to switch the language of the device in the devices Settings > Language.
Supported languages are:
Deutschland (Deutschland)
English (United States)
Setting up Remote Control for pixi Support
You can find a detailed article about how to set up remote control for pixi Support using TeamViewer in this sub article: pixi Mobile - Setting up Remote Control
Compatible Devices
You can find a list of compatible devices in this sub-article: pixi Mobile - Compatible Devices
Useful Information
In this section you can find some useful information regarding how to work with pixi Mobile.
Minimum: Android 8 (API 26)*
Recommended: Android 10 or higher
Display resolution: 800x480
*Planned future minimum requirement: Android 11. In line with Zebra’s LifeGuard for Android support guidelines, we plan to make Android 11 the new minimum requirement in the long term. Customers who are still using devices running Android 8 or 9 should plan to replace their devices. We will inform you in good time.
Scanning with the Device Camera
When scanning barcodes with a device camera, a visual indicator helps ensure the correct barcode is captured. A red dot appears on the camera view to show which barcode is selected for scanning. If multiple barcodes are visible, the system scans the barcode marked with the red dot, reducing the chance of selecting the wrong item.
Scanning with Zebra Devices
When scanning an item or bin with a Zebra device, no ENTER command is triggered so that the scanned data can be checked by the user. If you are setting up pixi Mobile on your Zebra device on initial installation and you still want the ENTER command to be triggered, please proceed as follows:
Open the pixi Mobile app
Open the DataWedge app
Open the path PixiWedgeProfile > Associated Apps > Three dots > New App Acitvity
Scroll to the entry com.pixi.mobile and select it
Select "crc***.MainActivity".
The configuration is completed
Sporadic Scan Failures with Zebra Devices in pixi Mobile
If, when scanning with a Zebra device, certain barcodes (e.g., every third scan) are recognized by the device but not transmitted to pixi Mobile, please check the following settings:
Pixi DataWedge Profile > Keystroke Output > Set the value to 1 ms.
After applying this adjustment, scans will be transmitted correctly.