Overview
The complete list of customer orders that are currently in pixi are available in the list of customer orders, which you can find in the
pixi Web application > Customer Service > Orders.
In this list, you can assign tags to customer orders: Assigning Order Tags to Customer Orders. (Click Screenshot to view in full size)
Search for Orders
In the list of customer orders you can use the Advanced Search pane on the right to search for certain customer orders that meet the defined parameters.
Follow these steps to search for an order:
Click
to hide or show the pane.
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Enter/choose search parameters:
Tags
You can select the operator (AND, OR, NOT) and one or multiple order tags that you want to search for.Order Date From/To
Pick the From and To date to search for orders in a certain time frame.Customer
In this field you can enter the customer or company name.Customer Nr.
You can search for the external customer number or the customers e-mail address.Shipping Vendor
Select one or multiple shipping vendors from the dropdown list.Shop
Select one or multiple shops from the dropdown list.pixi Order Nr.
Enter the pixi Order Nr.
Tip: You can search for particular order statuses (OPEN, HOLD, CLOSED) in the Status column.Ext. Order Number
Enter the external order numberLocation
Select one or multiple locations from the dropdown list.Payment Type
Select one or multiple payment types from the dropdown list.Customer Lock
Include or exclude locked customers.Ship Lock
Include or exclude orders with shipping lock.
Additional ParametersShip Date
Date on which an order was shipped.Ship On Date
Date when an order should be shipped.Shipping Country
Search for specific countries that orders get shipped to.Orderline Status
Choose one or more statuses form the drop-down menu.Invoice Nr.
Search for orders by invoice number.Tracking ID
Search for orders by tracking ID.Referrer
Search for referrer.
Click Search in order to show the results.
To reset the search and delete the chosen search parameters, click Clear.