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Search for Customer

  1. In the navigation click Customer Service then click Customers. By default the Advanced Search pane is displayed on the right, click Advanced Search icon to hide or show the pane.

  2. Enter/choose search parameters:

    1. Enter the Customer number. If the database setting Customer Search - Exact Customer Number is enabled in Control Center (tab "Database Settings" > folder "Customer Service"), you have to enter the exact customer number to find the right one. If you turn this setting off, search will return all results that include the entered value.

    2. Choose the Shop.

    3. Enter Name and/or Company.

    4. Enter the E-mail.

    5. Enter Street.

    6. Enter ZIP

    7. Enter City.

    8. Choose the Country.

  3. Click Search.

The search is performed through values of shipping and billing address of the customer, but the result list shows only data of the billing address.

If you want to reset the search click Clear. If you navigate somewhere else, last search remains saved until you reset your search or log out of the application.