Short Description

This report shows the item quantities that were sold (Sold Qty.) and credited/exchanged (Credit/Replacement Qty.) within the selected time period.
Go to Controlling > Reports and create a profile (the report Credits and Repl. by Items is located in the Sales report group). Then generate the report.

Available Parameters

The following parameters are available in this report:
Date Range (From - To): Define the period to be evaluated.
Shop: Select the shop for the evaluation. If no shop is selected, all shops will be considered.
Tag1,2,3: Enter up to three item Tags to filter the report for specific tags.
Category: Select a specific category for the evaluation. If no category is selected, all categories will be included.
Supplier: Select a specific Supplier for the evaluation. If no supplier is selected, all suppliers will be included.

Results

Sold Qty.: Shows the quantity of items sold within the selected time period.
Credit/Replacement Qty.: Shows the quantity of items that were credited or exchanged within the selected time period.
Return Rate: Shows the rate of returned items.

Additional Information

Only items for which a Credit was issued during the selected period are listed in the report.
Sales are only displayed for items that were credited during the selected period.
The Return Rate is calculated as follows: Number of returned items / Number of sold items * 100
Exchange orders are also taken into account.
This report does not include shipping costs or discounts/vouchers.