The SHIP OUT tab in pixi Shipping
Process individual orders in the SHIP OUT tab in pixi Shipping by scanning the barcode on each invoice.
Scan or manually enter the invoice or box number using the entry field Box nr. Make sure you enter the so-called prefix as well when entering the invoice number. For example: Your invoice number goes by SHOP1234 - so don't just enter "1234", but use "SHOP1234". pixi is automatically taking care of this when you make use of the option to scan the barcode shown on the invoice.
The weight of a ready-packed order can be registered in the entry field called Weight. Choose the shipping vendor using the drop-down menu called Ship Vendor.
You can only choose the Package type, if the option "Ship-Out - Ask for Package Type" is activated for the shipping vendor assigned to the invoice/order. Read more: Amazon Seller Fulfilled Prime
The entry field Action offers you an indication, if the particular shipment was processed and recorded correctly:
If the option "Use external label" (pixi Control Center > Tables tab > Shipping Vendors table) has been activated for a particular shipping vendor and the printing of a shipping label is imminent, pixi Shipping will be pausing for a period of 2 seconds before the message "Waiting for external label" is displayed. As long as this message is displayed, no further action can be performed.
The box number of the order to be shipped is displayed in the entry field labelled Box. In the case of immediate invoice printing, "-10000" is displayed in here.
In the Info field, pixi displays important status messages. In case the invoice was created using the direct invoicing functionality, for example, information is displayed here that there is no box available.
Once Ship-Out is successfully processed, all required data is transferred to the respective shipping vendor (a so-called Polling File) and the shipping label is printed. The status of the orderlines in the customer order changes to OFF. You can now package the items for shipment and pass them on to the shipping vendor.
Configuration
SHIP OUT tab settings
In the right part of the SHIP OUT tab you have the option to change some settings.
Weight management
Optionally, the Weight field can be turned to compulsory input by ticking the box.
Print additional labels
Reprint
Should you need multiple shipping labels (e.g. in case of an unforeseen package splitting), then please enter the invoice number using the field "Print additional label". Click the button Reprint and pixi transfers an identical set of data to the shipping vendor software for a second time. There will be all labels printed available in the database under the entered invoice number. Please note that pixi is accessing the data stored in the database to generate the polling file. If, for example, the address has changed after the first Ship-Out of the invoice, the polling file has to be amended manually, because the new address can't be taken into account as the new data is not stored in the database. The number of generated polling files will also be equal to the number generated in the first Ship-Out.
Conversion of Special Characters
When database setting Skip conversion of special characters is enabled, special characters (e.g., ä, ü, ü) are printed on the shipping label exactly as stored in the database, without conversion. This affects ZPL labels printed via the desktop shipping application (conversion is not performed on the web). By default, this setting is disabled, meaning special characters are converted.
Note: If this setting is enabled, ensure that ANSI character encoding is used in the ZPL template (ANSI encoding is set with the ^CI27 code). For printing via the Internet, UTF-8 encoding should be used (CI28 in the template).
Add package
You can add another package to the invoice entered in the field Invoice Nr., if you have connected a shipping vendor via a third-party software. After clicking on the button Add package, the third-party software will generate a new label which is retrieved by pixi Shipping and printed on the default printer as set up previously by you. If you want to record the weight of the new shipment, the checkbox in the "Weight management" settings must be ticked and in the field "Weight" a value needs to be entered and confirmed.
Note: The shipping label is printed via the bar code printer if it is a package shipped with a shipping vendor for which you have activated the option "Create label externally". In earlier versions, the label is printed via the invoice printer.
Multi-Scan of invoices allowed
Using the database setting Ship-Out - Multi-Scan of Invoices allowed you have the option to scan the same invoice number multiple times. With each scan of the invoice, pixi will print a new shipping label. Use this feature, if an order is shipped in multiple packages. Activate this setting via the pixi Control Center > Tab Database Settings > Shipping Folder.
Note: You can create multiple packages with different package types for the same invoice if you enable the Select package type option for the shipping vendor in pixi Control Center.
Shipping Vendors require number of packages
Specify the shipping vendors pixi should always query the number of packages for. To set this up, enter the shipping vendors in question (separated by a comma) in the pixi Control Center > Tab Database Settings > Shipping Folder > Option Ship-Out - Shipping Vendors require nr of packages.
Package weight
Using the setting Ship-Out - Weight Input at Ship Out you define, if the "Weight" entry field is to be displayed by default in the SHIP OUT tab for each package. Activate this function in the pixi Control Center > Tab Database Settings > Shipping Folder.
You can also measure the parcel's weight using a scale. You can check how to connect a scale in this article: Setting up a Parcel Scale
Furthermore, you can define a default weight in pixi Control Center > Tab Database Settings > Shipping Folder > Option Default Shipping Weight.
The Weight input on reprint option requires you to enter the parcel's weight for DHL on every reprint action.
If the database setting Ship Out - Calculate weight from items is active, then the package weight is calculated automatically using the recorded weight per item. Dealing with a product bundle, the weight is calculated using the weight information of each individual item.
Alter the shipping vendor at Ship-Out
You want to switch to a different shipping vendor and ship all existing orders via a new shipping vendor. On import each order is matched with a shipping vendor. After you have switched to the new shipping vendor, the shipping service provider can be overwritten at Ship-Out ensuring a manual alteration for each order is not necessary.
If necessary, go to pixi Control Center > Tab Database Settings > Shipping Folder > Ship-Out - Disable Shipping Vendor drop-down and untick this option. After selecting the shipping vendor of your choice from the drop-down menu Ship Vendor within the SHIP OUT tab in pixi Shipping the Ship-Out can commence.
The selected shipping vendor is now taken into account and the Customer Service setting is overwritten.
Note: With each closing down of the application (for any already imported orders using a different shipping vendor) the selection has to be made again.