Welcome to pixipedia, your central starting point for all documentation related to pixi.
Here you will find information about using and configuring pixi, current release notes and version information, as well as technical documentation for APIs, interfaces, and integrations.
The documentation is divided into different areas. The right area for you depends on whether you need support with your daily work in pixi, want to learn about changes, or are looking for technical information for an integration.
Overview of the Documentation Areas
User and Administrator Manual
pixipedia contains the user manual, step-by-step instructions, and general information. pixipedia supports you in your daily work with pixi. It includes:
Setup and quick-start guides
Step-by-step instructions for recurring workflows
Documentation for functions and modules
Configuration information
Troubleshooting guidance
Answers to frequently asked questions
Use the search field if you already know the name of a function, process, or specific topic. You can also enter your question directly to receive an AI-generated answer.
Alternatively, you can browse the available categories to get an overview of the documentation.
Release Notes and Version Information
You can find the latest pixi release notes in the Release Notes folder directly in pixipedia.
pixi follows a monthly release cycle. The release notes document the changes published with each new version. They typically include information about:
New features
Enhancements
Bug fixes
Version histories and release dates
We recommend bookmarking the release notes page so that you can regularly review current and recently published changes.
Checking Your Installed pixi Version
You can find your currently installed version directly on the pixi web home page under Configuration > Your Descartes pixi Version. The following version information is displayed there:
Descartes pixi version
API version
Web application version
Database version
Compare the displayed version with the current release notes. This allows you to check which changes are relevant to your installation and whether a newer version is available.
Updates are not installed automatically for all customers. You can request a newer pixi version from the Descartes pixi Support team. Depending on your agreement, an update service may also be available.
Developer and Integration Documentation
Technical documentation for developers, integration partners, and technical administrators is available in the official Descartes pixi Developer Portal. The portal contains technical information about pixi integrations, APIs, interfaces, and messaging functions. Available content includes:
SOAP API documentation
pixi Messaging documentation
Release notes
Use this portal when you want to exchange data with pixi, connect an external system, implement API calls, or analyze an existing integration.
Which Area Is Right for You?
Your question |
Recommended area |
|---|---|
How do I perform a workflow in pixi? |
User Manual in pixipedia |
Where can I find a function or setting? |
User Manual |
How do I configure a specific process? |
User Manual |
What changes are included in a new version? |
Release Notes |
Which bug fixes have been published? |
Release Notes |
Which pixi version is installed? |
pixi web > Configuration > Your Descartes pixi Version |
How does an API or interface work? |
pixi Developer & Integration |
Where can I find information about SOAP or Messaging? |
pixi Developer & Integration |
How do I connect an external system to pixi? |
Administration Manual |
Cannot Find the Information You Need?
If you cannot find the information you are looking for in pixipedia, please try our AI-powered search first. You can find more information here.
If you still have questions, contact the Descartes Support team or reply to your existing support ticket. To help us process your request as quickly as possible, please provide the following information where possible:
Your installed Descartes pixi version
The affected area or workflow
The steps you have already taken
The exact text of any error message
The expected behavior
The behavior you actually observed
Relevant order, item, or interface information
The Descartes pixi Support team will assist you with your questions.