pixi

Items FAQ


How do I remove the price from the barcode label?

For frequently changing item prices, it may be appropriate not to show the price on the item label or the barcode label. If you have a store, it may be useful to print the price.

The settings are made in the pixi Control Center application and are stored centrally in the database for each of your pixi clients. Please note: Only pixi* administrators can make these settings.

  • Open the pixi Control Center application.

  • Select the Database Settings tab and click in the Barcodes / EAN Settings directory.

  • Here you will find the setting Labels - Display price on the label.

  • To edit the setting, click on the text Labels - Display price on the label.

  • If a check mark is set in the checkbox, the sales price stored in pixi will be shown on the label or barcode. When removing the check mark, pixi* prints only the barcode and the item name.

  • The setting is automatically transferred to pixi and becomes active after leaving the setting.


How can I change bundles?

You have created a new bundle. With the first order of this bundle, you notice that - for example - you accidentally assigned a wrong item to the bundle or an item with the wrong amount was registered.

Open the pixi Customer Service and retrieve the appropriate order. Now you have two options for editing the bundle:

  • You cancel the corresponding item position. The bundle can then be corrected in pixi Web.

  • You cancel the corresponding item positions. Afterwards it is possible to set these items to "new" and to delete them completely from the order.

Warning:
- If the items are deleted from the order, the bundle cannot be edited until the next day. The item info will continue to show you the order, this will only be updated overnight!
- The processing / correction of bundles is possible until the first order with the bundle item has been shipped to your customer.


Can ISBNs for items be stored and used for the scan-in?

You can store item ISBN numbers in the supplier item number of the respective supplier. Please make sure that the database setting "Scan-In - restriction to 13 characters per item number" is enabled so that you can also use item numbers longer than 13 characters for the Scan-In.


How can I swap the barcode of two items?

A supplier has sent you two items whose barcodes were accidentally swapped due to an error. This now needs to be corrected. The easiest and fastest way to do this is via the item management in pixi Web. Follow these steps to swap the barcodes of both items:

  1. Open both items in separate tabs in your browser so you can easily switch between them.

  2. Navigate to the Suppliers tab.

  3. Open the entry for the relevant supplier by double-clicking the supplier item number (not the supplier name).


  4. In this tab, change the barcode by replacing the first two characters with “XX”.
    This will release the original barcode so that it can be reassigned. Alternatively, you can enter a completely new barcode.


  5. Save the change after editing.
    If you do not save, the change will only remain temporarily in your browser.


  6. You can now assign the correct barcode to the appropriate items. Repeat the steps for the affected items.



How can I set / change the purchase price of a bundle?

Setting the purchase price for bundles basically follows the same guidelines as "normal" items.

The purchase price of an item must be transferred in the item import. If the item is newly created in the shop, then this is imported to pixi with the appropriate purchase price. If the purchase price is to be updated, it is important that the database setting Allow item import to update supplier prices (pixi Control Center > Database Settings > Import / Export > Item Import (BMECat)) is activated, so that the existing purchase price can be overwritten.

In addition to the item import, the purchase price can also be set / changed using the API. For example, you can use the API Call pixiSetItemSupplier.

Further information: Item import


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