Start applications
Start the pixi* Shipping application and log on by entering your access information.
Start the pixi* Invoices application and log on with your access data. Afterwards, the invoice automation must be started by clicking the start button next to the red field. The pixi* Invoices application can now be minimized.
Start other software that is needed to create the shipping labels.
Daily routine with pixi*
Standard shipping
Create a picklist in pixi* Shipping: Picklist Generation.
Pick the items from their storage bins using the printed picklist.
Scan the picked items into the boxes: Scan-In of items in pixi* Shipping.
All invoices automatically generated via pixi* Invoices correspond to complete orders in the respective boxes and can be shipped via the Ship-Out tab: Ship-Out of picked orders in pixi* Shipping.
If the shipping vendor software is in polling mode, the corresponding label carrying the delivery address will be printed within a few seconds.
Using 1-Scan-Shipping™
Create a 1-Scan-Shipping™ picklist in pixi* Shipping: 1-Scan-Shipping™.
Now use the printed picklist to pick the items from your storage facilities.
Scan the picked items: After each successful Scan-In, the display area is lit in blue.
Go to the Ship-Out tab in pixi* Shipping and scan the invoice. The process is now complete.
If the shipping vendor software is in polling mode, the corresponding label carrying the delivery address will be printed within a few seconds.
Troubleshooting
Invoices printing isn't working
Ensure the invoice automation is activated. Where necessary, restart the pixi* Invoices application, if connection problems have occurred.
Ensure that the respective box is complete. To do this, you can access the Boxes tab in the pixi* Shipping application to view the individual boxes, their contents and potentially missing items. See also: Boxes for Shipping.
Shipping labels won't be printed
Ensure the shipping vendor software is still in polling mode (as described above).
If you have a selection field for different shipping vendors in pixi* Shipping, make sure that the correct shipping service provider has been selected.
If you have processed the Ship-Out with an incorrect shipping vendor, you can't re-print the label using the correct shipping vendor. In this case, you must enter the package manually using the shipping vendor software and create the label in there.
Item not available – „Not deliverable“ (NLB)
Now and then it can happen that one or more items are not available to be shipped at short notice. This can have several reasons:
The supplier is not in a position to supply the product(s) ordered by the customer.
Due to an inventory error an item has been sold that wasn't available.
Only the second option is relevant for the shipping department. If you can't scan an item due to non-availability, or if it is on a picklist already picked up and can't be found, proceed as follows:
Option 1 - "Order search" tab:
Correct the stock level via the pixi* Inventory application or the radio terminal (Piccolink) at the affected storage bin.
Copy the EAN of the missing item from the picklist and then switch to the order search tab in pixi* Shipping, insert the copied EAN into the "Item" field and then click the "Search" button. You now see all orders with the status ANG or HAL and the corresponding order line.
Select one or more order lines and then click the "Not Available" button.
Confirm the dialog that opens with "Yes".
Möglichkeit 2 – Reiter „Boxen“:Option 2 - "Boxes" tab:
Correct the stock level via the pixi* Inventory application or the Piccolink at the affected storage bin.
Switch to the "Boxes" tab in pixi* Shipping and search for the corresponding box for which no invoice has yet been printed (waiting for shipping = "N"). Then mark the missing item in the section "Open Items" (in the lower third).
Now click the "Not Available" button and confirm the dialog with Yes.
Note: In both cases, there is an automated email sent to customers informing them that the item(s) is/are no longer available. The missing item is also clearly marked on the invoice now printed. Therefore, first check whether the item is available at another storage bin.