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Change Shipping Vendor

A shipping vendor is assigned to each order upon import. Would you like to change it?
Using the function for changing the shipping vendor for Ship-Out , you can do this:

• either only for the upcoming invoice/box

• or for all upcoming invoices/boxes (until the setting is changed again)

You can also have the selection automatically confirmed for the Shipping Vendor using the Automatically confirm Shipping Vendor checkbox.

In any case, the modified shipping vendor is visible to the user in the information area below.

Info:
- The database setting Ship-Out - Disable Shipping Vendor drop-down is not taken into account. The button is available to all users at all times.
- Disabled shipping vendors are not displayed in the dropdown list. See pixi Control Center > Shipping Vendors

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Invoice / Box Information (left)

Weight Input

Here you can specify the weight for the shipment.
Read more: Manual Weight Input

Box or Invoice

Enter the box or invoice number for which the Ship-Out is to be carried out.

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Process Information (right)

Top

In case of success, pixi displays OK - Ship-Out was done.

In case of error, pixi displays Error . A more detailed error description is shown below.

Middle

In case of success, pixi displays:

• in the case of Ship-Out for a shipping box or an invoice created for a shipping box, the box number.

• in the case of Ship-Out for an invoice that was created via direct invoice printing, the invoice number.

In case of error, pixi displays an error icon .

Bottom

In case of success, pixi displays:

• In the case of Ship-Out for a shipping box or an invoice created for a shipping box, nothing.

• In the case of Ship-Out for an invoice that was created via direct invoice printing, the text Ship-Out for Direct Invoicing.

In case of error, pixi displays an error message, e.g. No such invoice found!

Additional Information (bottom)

This area displays information that is relevant to the process.

Manual Weight Input

This shows whether the Weight Input at Ship-Out database setting (pixi Control Center> Database Settings > Shipping) is activated or deactivated.

If it is activated, the weight for the Ship-Out can be entered manually in the Weight (kg) field. You can also use the toggle button next to the input field to control whether the weight specification should be activated or not. The value from this field (max. value: 999999.999) is then used for the Ship-Out.

If it is deactivated, the Weight (kg) field is always deactivated. Manual weight entry is not possible.

Taking into account the database settings Ship-Out - Calculate weight from items and Default Shipping Weight, the following combination options result:

Note: "Weight Input: ON + Calculate Weight: ON + Manually entered weight: Yes" is not listed as a setting because pixi will always consider Calculate Weight with a higher priority.

Manually selected Shipping Vendor

The shipping vendor that was changed using the Change Shipping Vendor button is displayed here.

As long as this information is displayed, the displayed shipping vendor is used for the Ship-Out and not the one which is set for the order. However, the Ship-Out does not overwrite the shipping vendor of the order!

After the Ship-Out

If the Ship-Out was successful, the information used for the Ship-Out is displayed:

• Weight: Value in kilograms

• Package Type: Name of the package type (only if previously set)

• Invoice Nr.: Invoice number

• Shipping Vendor: Name of the shipping vendor that was used for the Ship-Out; might differ from the invoice shipping vendor

Reprinting

After you have carried out the ship-out, you can reprint various documents using the printer icon. The printers for reprinting are set in the settings of the shipping station.

The following documents can be reprinted:

• Shipping label: This is used to reprint shipping labels.

• Return label: This functionality reprint the return label is now available in the Printer icon menu. This functionality is available for shipping vendors with the setting (1) PDF Download from URL (ExternalPDF) as the enabled option for retrieving shipping labels and (2) also enabled the printing of return labels.

• Delivery bill: This is used to reprint delivery bills.

• Goods return bill: This is used to reprint goods return bills.

• Third-party shipping labels (if enabled)

• Documents from third-party providers (if enabled)

• Gift Notes

• Customs Documents

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Ship-Out a Box or Invoice

Proceed as follows to Ship-Out a picked order by entering the box or invoice number:

1. Navigate to the Ship-Out page in the pixi Web application.

2. (Optional) Enter the package Weight in kilograms.
   Read more: Manual Weight Input

3. Enter the Box or Invoice Number for the Ship-Out.

   • If you enter a box number, an invoice must already have been created for the box specified.

4. If the option Select package type (e.g. for Amazon Seller Fulfilled Prime) is activated for the shipping vendor to be used, the package type must be selected from a drop-down list. The package type can be determined either by scanning the code of the package type or manually selecting it in the drop-down.
   
   
   

5. (optional) Add a tracking or return tracking ID. This is helpful if you use dropshippers or carriers that are not connected to pixi.
   This information can be edited from the edit menu (pencil icon). No document printing is initiated after editing the Tracking ID and/or Return Tracking ID. Regardless of where the tracking IDs are created for editing, the package is updated to reflect the latest change.
   
   
   
   
   
   
   

6. The ship-out is being performed:

   • The order line status of all items on the invoice is set to OUT.

   • The shipping label, delivery note and invoice are printed.

   • All items are removed from the shipping box and it is released for scanning.

• Further information on the Ship-Out of invoices created using direct invoice printing can be found here: Direct Invoice Printing

Information on Field Focus in Ship-Out

Please take note of our information on field focus and the associated settings to simplify ship-out with hand scanners:

When the page or the Single Package tab is opened or refreshed:

• the focus is in the Box or Invoice field or

• the focus is in the Weight field if the setting Weight input at Ship-Out is enabled.

When the page or the tab Multiple Packages is opened or refreshed:

• the focus is in the Box or Invoice field. After the box/invoice is scanned the focus is set on the Item Code field until the last item was added to the package.

• After the last item from the box was scanned, the focus is in the Weight field. If the database setting Weight input at Ship-Out and the toggle are enabled, the focus is on the Weight field. If both options are disabled, the focus is in the Shipping Vendor field.

• When items are scanned for an invoice, the system automatically redirects the focus back to the item code field until all items are scanned.

  • After the last item has been scanned and added to the package, the focus switches sequentially: from Weight (if enabled), to Shipping Vendor and Package Type (if enabled). Once the package type is scanned or enabled, the package is created. There is no extra scan for the package creation.

If the option to select the package type is enabled for the shipping vendor, the popup window to select the package type will be displayed during shipping with the focus in the dropdown.

Reprinting Shipping Label, Delivery Note and Invoice

After an invoice is shipped via Single Package or Multiple Packages, shipping, label, delivery note and invoice can be reprinted. The printer used for this purpose is defined in the Invoices application and the printing rules.

When the address was changed and the label gets reprinted, the old label will be replaced by the new one. Reprinting a label in pixi Web is possible via the Edit button > Create New Label.

Please note: You cannot reprint an invoice in web that was first printed in the Invoices desktop client.

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